News & Media

Ground floor or first floor? Finding the right place for your business

September 3, 2026

Spring prompts many business owners to consider a fresh start. For health, education and community providers, choosing the right premises shapes how easily people find, access and trust their service.

Location remains an important pillar of business success. Yet the best position depends on your customers, operating needs and budget.

Ground-floor access and visibility

Ground-floor premises usually offer stronger street presence, passing foot traffic and convenient access. They suit businesses that depend on walk-ins, prominent signage, frequent deliveries or easy entry for prams, wheelchairs and people with limited mobility.

For a pharmacy, café, GP clinic or busy allied health practice, this convenience can support customer numbers and simplify appointments. The trade-off is cost. Ground-floor space often attracts higher rent. Noise, street activity and reduced privacy may also be worth considering.

First-floor privacy and value

First-floor premises often provide a quieter setting and greater privacy. These can suit allied healthcare providers, professional services, education providers and community organisations whose clients usually book ahead.

Businesses may gain more space for their budget. However, they need clear signs, lift access and an accessible path from parking or public transport. Lower visibility may also require stronger local promotion and on-site wayfinding.

Look beyond the floor level

Consider parking, public transport, building access, signage rights, lift capacity, natural light, room layout and future growth. Clinical businesses should also assess plumbing, waste handling, soundproofing and fit-out requirements before signing a lease.

The neighbouring tenant mix matters too. Establishing among like-minded businesses can encourage referrals, knowledge sharing and greater convenience. A family may see a GP, collect medication and attend an allied health appointment in one trip.

A place within the community

Eastbrooke supports local businesses in selecting premises and establishing thriving businesses in locations that serve growing communities.

Neither the ground or first floor automatically offers the obvious better choice. Start with your customers’ needs, then choose premises that make your service easy to reach, comfortable to use and ready to grow over time.

 

Eastbrooke works closely with local business owners to deliver important health, education and community services through well-located health and community hubs.

Find out more about Health & Community Hub leasing.

For a confidential discussion about leasing opportunities, including potential new Hub locations, contact Simon de Picot on 0422 932 298 or contact us.

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